National United University, Department of Information Management, Maio-Li, Taiwan, R.O.C.

---

Abstract—Current recycling industry must facing emerging challenges especially for rapid growth of public-welfare and environmental protection concepts. Although various participants have different ideas for improving our living environment, but these participants from society could become the most useful collaborator for improving the recycling industry. In this paper, an innovative recycling service application is proposed that highlights sharing the value for better utilization within the recycling industry. The new recycling service model is grounded from the service innovation ideas that emphasis on the prosocial behaviors and the massive participations of the entire society member. We introduce the service as well as its design concepts, followed by analyzing the challenges for promotion public-welfare service. In this paper, we concentrate on discovering what is the internal key factors that influence their decision and how the psychologically factors from the recycling service participants could encourage all urban participants to share their love and passion to improve their living environment and their spiritual satisfaction. Several critical service development issues are generated from multiple case studies, which provide the cues for future urban mining service design and supporting information system development.

Index Terms—Urban mining, recycling ecosystem, ICTenabled service design.

[PDF]

Cite: Pin-Rui Hwang, Chun-Hwa Chang, "Urban Mining Service Design: Roadmap for Recycling Industry Transformation," Journal of Software vol. 8, no. 9, pp. 2163-2168, 2013.