¹National University of Modern Languages, Department of Computer Science, Islamabad, Pakistan.
²International Islamic University, Department of Computer Science and Software Engineering, Islamabad, Pakistan.

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Abstract—With the growing trend of technology and increased business needs, Enterprise Resource Planning (ERP) systems are verily adapted by many organizations. Despite all the promising benefits and use, ERPs cannot always be successful. It has been established that ERP’s success is measured in terms of its’ users’ satisfaction. Different models exist, that show how Information systems’ success can be achieved. This paper focuses on the idea that machine learning helps in flawless prioritization of requirements and thus results in high user satisfaction. The paper proposes an IS success framework that incorporates machine learning based requirements prioritization techniques in order to increase users’ satisfaction for making an ERP, a successful project.

Index Terms—ERP, Machine Learning, Requirements Prioritization, User Satisfaction

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Cite: Shamaila Qayyum, Almas Abbasi, "Framework to Enhance ERP Usability by Machine Learning Based Requirements Prioritization," Journal of Software vol. 12, no. 8, pp. 664-670, 2017.