¹Faculty of Computer Science & Information Technology, University of Malaya, 50603 Kuala Lumpur, Malaysia
²Advanced Informatics Schools, Universiti Teknologi Malaysia, 54100 Kuala Lumpur, Malaysia.
³Faculty of Computer & Mathematical Sciences, Universiti Teknologi Mara, Perlis Campus, 02600 Arau, Perlis, Malaysia.

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Abstract—A four-round Delphi was conducted to determine the degree to which the PMBOK can address the identified critical success factors for software projects. Our findings show that the PMBOK provides a very effective framework for addressing only one critical success factor. Thirteen factors are addressed to a very good degree, five to a good degree, four to a fair degree and two are addressed to a limited degree. The experts highlighted that the PMBOK provides little operational guidance in its processes, and some customisations are required to manage software projects.

Index Terms—Delphi study, PMBOK, software project management, success factors.

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Cite: Mohd Hairul Nizam Md Nasir, Shamsul Sahibuddin2, Rodina Ahmad, Shukor Sanim Mohd Fauzi, "How the PMBOK Addresses Critical Success Factors for Software Projects: A Multi-round Delphi Study," Journal of Software vol. 10, no. 11, pp. 1283-1300, 2015.