International IT Policy Program (ITPP), Technology Management, Economics and Policy Program (TEMEP), Seoul National University, Seoul, Korea

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Abstract—To this point, there have been few studies of e-Government in Cambodia. This study can be considered as a first step in the examination of e-Government in Cambodia1. The paper examines the various factors that contribute and challenge the implementation of e-Government. These factors are grouped into three main categories: 1) management, 2) infrastructure, and 3) human factors. In the context of the implementation of the Government Administration Information System (GAIS) in Cambodia, factors that potentially influence and challenge the progress of e-Government are explored. This exploration indicates that the contribution factors are political leadership and will, effective management within a complex and fragile environment, information and communication technology policy, and capacity development. At the same time, challenges critical to implementing e-Government include variations in support among leadership, the lack of high prioritization of (or even need for) e-Government at present, a poor information and communication technology infrastructure, a low rate of literacy, and a high turnover rate among government information technology staff.

Index Terms—e-Government, contribution factors, challenges, Government Administration Information System (GAIS), Cambodia

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Cite: Sinawong SANG*, Jeong-Dong LEE, Jongsu LEE, "A Study on the Contribution Factors and Challenges to the Implementation of E-Government in Cambodia," Journal of Software vol. 4, no. 6, pp. 529-535, 2009.