Volume 9 Number 5 (May 2014)
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JSW 2014 Vol.9(5): 1189-1201 ISSN: 1796-217X
doi: 10.4304/jsw.9.5.1189-1201

Improving e-Health Services and System Requirements by Modelling the Health Environment

Ahmed H. Alahmadi, Ben Soh, Azmat Ullah
La Trobe University, Department of Computer Science and Computer Engineering Melbourne, Australia

Abstract—E-health is a rising research area in the public health, business and medical informatics sectors and refers to health and information services that are delivered or improved by using the Internet and other related information technologies. Various aspects of e-health are discussed in the literature; however, there is a research gap in the areas of system requirements engineering and ehealth business goals. It is widely accepted that e-health business goals can play a pivotal role in capturing the details of e-health system requirements. Therefore, understanding e-health goals is important to obtain suitable e-health system requirements. This paper focuses on how business goal– driven requirements are elicited in e-health to help to fill this gap in the literature. This will aid e-health system developers in developing systems according to e-health business expectations. A case study on routine patient consultation visits in a health environment has been used to validate the approach and to ensure that an e-health system that successfully fulfils the needs of the e-health business is developed.

Index Terms—Health business process; system requirements elicitation, case study, modelling e-health process


Cite: Ahmed H. Alahmadi, Ben Soh, Azmat Ullah, "Improving e-Health Services and System Requirements by Modelling the Health Environment," Journal of Software vol. 9, no. 5, pp. 1189-1201, 2014.

General Information

ISSN: 1796-217X (Online)
Frequency:  Bimonthly (Since 2020)
Editor-in-Chief: Prof. Antanas Verikas
Executive Editor: Ms. Yoyo Y. Zhou
Abstracting/ Indexing: DBLP, EBSCO, Google Scholar, ProQuest, INSPEC(IET), ULRICH's Periodicals Directory, WorldCat, etc
E-mail: jsw@iap.org
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