Volume 8 Number 10 (Oct. 2013)
Home > Archive > 2013 > Volume 8 Number 10 (Oct. 2013) >
JSW 2013 Vol.8(10): 2503-2510 ISSN: 1796-217X
doi: 10.4304/jsw.8.10.2503-2510

An Empirical Study of the Critical Factors Influencing Learner Satisfaction and Effectiveness: A 3D CAD System’s Perspective

Xuefang Zhang1, 2, Renqun Huang3, Hong Chen2
1State Key Lab of CAD & CG, Zhejiang University, Hangzhou, China
2Department of Textile and Design, Jiaxing Vocational Technical College, Jiaxing, China
3College of Media and International Culture, Zhejiang University, Hangzhou, China

Abstract—This study proposed a multicriteria methodology from the perspective of perceived learner satisfaction on the basis of the fields of human–computer interaction, information systems, and educational theory. The published critical success factors of the information system were surveyed and grouped into four categories: user-interface design, quality of technology, learners’ interactive collaboration capabilities, and instructors’ technical competence. Each category included several measures. A survey was conducted to investigate these critical success factors affecting learning satisfaction in 3D environment. The sampling consisted of students at both undergraduate and graduate levels who were users of a three-dimensional computer-aided design (3D CAD) system. The analytical results revealed that user-interface design, learners’ interactive collaboration capabilities, and instructors’ technical competence are the critical factors affecting perceived learner satisfaction. The findings of this study teach academics and practitioners of 3D CAD systems how to enhance learner satisfaction and further strengthen the implementation of their learning programs.

Index Terms—3D CAD System, Multicriteria Methodology, Learner Satisfaction.

[PDF]

Cite: Xuefang Zhang, Renqun Huang, Hong Chen, "An Empirical Study of the Critical Factors Influencing Learner Satisfaction and Effectiveness: A 3D CAD System’s Perspective," Journal of Software vol. 8, no. 10, pp. 2503-2510, 2013.

General Information

ISSN: 1796-217X
Frequency: Monthly
Editor-in-Chief: Prof. Antanas Verikas
Executive Editor: Ms. Yoyo Y. Zhou
Abstracting/ Indexing: DBLP, EBSCO, ProQuest, INSPEC, ULRICH's Periodicals Directory, WorldCat, CNKI,etc
E-mail: jsw@iap.org
  • Jan 11, 2019 News!

    Papers published in JSW Vol. 13, No. 1- Vol. 13 No. 12 have been indexed by DBLP.    [Click]

  • Aug 24, 2018 News!

    Vol.12, No.8- Vol.13, No.5 has been indexed by EI (Inspec).   [Click]

  • Aug 01, 2018 News!

    [CFP] 2019 the annual meeting of JSW Editorial Board, ICCSM 2019, will be held in Barcelona, Spain, July 14-16, 2019.   [Click]

  • Jan 15, 2019 News!

    Welcome Prof. Timothy J Arndt from USA to join the Editorial board of JSW   [Click]

  • Jan 11, 2019 News!

    The papers published in Vol.14, No. 1 have all received dois from Crossref.