Volume 8 Number 4 (Apr. 2013)
Home > Archive > 2013 > Volume 8 Number 4 (Apr. 2013) >
JSW 2013 Vol.8(4): 776-784 ISSN: 1796-217X
doi: 10.4304/jsw.8.4.776-784

An Empirical Study of the Complex Relationship between KMR and Trust in GSD

Mamoona Humayun, Gang Cui
Department of computer Science and Technology Harbin Institute of Technology, Harbin, China

Abstract—In GSD, trusting working relationships is critical for the success of the strategic goals of the organization. In order for an organization to build and maintain this relationship there must be a process in place. This paper outlines the use of a KMS which integrates the overall knowledge of an organization and helps in easy access and sharing of this knowledge among the distributed development teams, and ultimately helps in the development of trust. Most investigations have focused on how trust helps in knowledge sharing and acceptance by examining the impact of trust on knowledge management. In this study we focus on the dynamics of knowledge management system in the development of trust among GSD teams. This paper first investigates the relationship between KM and trust through literature review. Secondly, it aims to evaluate the role KM plays in the development of trust. Finally, we conducted a controlled experiment in academic settings with four groups of students located into two different countries to study the impact of KMS in the development of trust. The results indicate that applying KMS in GSD projects positively affects the trusting working relationship among GSD teams. An evaluation of the results is presented along with a proposal for future work.

Index Terms—Global software Development, Knowledge management, Knowledge Management Repository, Trust, perceived trustworthiness, propensity to trust.


Cite: Mamoona Humayun, Gang Cui, "An Empirical Study of the Complex Relationship between KMR and Trust in GSD," Journal of Software vol. 8, no. 4, pp. 776-784, 2013.

General Information

ISSN: 1796-217X (Online)
Frequency:  Bimonthly (Since 2020)
Editor-in-Chief: Prof. Antanas Verikas
Executive Editor: Ms. Yoyo Y. Zhou
Abstracting/ Indexing: DBLP, EBSCO, Google Scholar, ProQuest, INSPEC(IET), ULRICH's Periodicals Directory, WorldCat, etc
E-mail: jsw@iap.org
  • Apr 26, 2021 News!

    Vol 14, No 4- Vol 14, No 12 has been indexed by IET-(Inspec)     [Click]

  • Jun 22, 2020 News!

    Papers published in JSW Vol 14, No 1- Vol 15 No 4 have been indexed by DBLP     [Click]

  • Sep 13, 2021 News!

    The papers published in Vol 16, No 6 have all received dois from Crossref    [Click]

  • Jan 28, 2021 News!

    [CFP] 2021 the annual meeting of JSW Editorial Board, ICCSM 2021, will be held in Rome, Italy, July 21-23, 2021   [Click]

  • Sep 13, 2021 News!

    Vol 16, No 6 has been published with online version     [Click]