¹Chongqing Key Lab. of Electronic Commerce & Supply Chain System, Chongqing Technology and Business University, Chongqing, China
²School of Computer Science and Information Engineering, Chongqing Technology and Business University, Chongqing, China
³State Key Lab. of Software Engineering, Computer School, Wuhan University, Wuhan, China

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Abstract—The objective of this paper is to empirically evaluate SKLSEForum, a lightweight forum-based tool, for predicting the likelihood of acceptance of the tool in requirements elicitation practice and finding directions for improvement. We analyzed three data sets from a family of experiments, deriving from two replicated controlled experiments and a survey of expert panel. Results showed that SKLSEForum can improve the quantity of posts and judge satisfaction of requirements. In addition, the tool was perceived as useful and easy to use by the participants, who also expressed their intention to use SKLSEForum in the future. Furthermore, some insights about the improvement of SKLSEForum also have been found.

Index Terms—requirements engineering, requirements elicitation process, forum, expert panel, controlled experiment

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Cite: Han Lai and Yuze Ni, "Evaluating a Lightweight Forum-based Tool: Empirical Studies on Requirements Elicitation Process," Journal of Software vol. 9, no. 12, pp. 2989-2997, 2014.